Claim Analyst Specialist with French

Informácie o pracovnom mieste

Náplň práce

- Analyzing of claims from French customers (damaged or wrong and missing goods,wrong price without discount which was agreed before etc.)
- Investigation of financial or logistics discrepancies in cooperation with other colleagues from Bratislava or France
- Finding a solution for a customers and communication with them on daily basis
- Financial accounting related to customer claims and keeping customer accounts in order (SAP database)
- Analyses of most frequent discrepancies to prevent their appearance in the future

Iné benefity

- 13th salary
- Performance-based bonus up to 134%
- Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
- Extra contribution to lunch vouchers
- Cafeteria benefit system
- Henkel Shop
- Henkel Kindergarten
- Life insurance
- Health care package
- Relocation bonus
- 5 sick days per year
- Home Office
- Extra paid days off for special life events

Požiadavky na kandidátov

Opis pracovných skúseností

- Active knowledge of French is necessary as you will be in direct communication with customers and colleagues from France (Sales, Front-office, external transporters)

Ostatné požiadavky

- Analytical approach would help you with claims investigation process
- Strong customer orientation is a key – you will be handling several projects at once, but in every one of them customer is the center of our interest
- Willingness to work as a part of a group and to support other colleagues while finding best solutions for open claims
- Interest in Financial field and work in SAP, previous experience is welcome (but not mandatory) so would have deeper understanding of further financial processes

Informácie o výberovom procese

Please apply here: https://henkel.csod.com/ux/ats/careersite/1/home/requisition/69295?c=henkel&source=profesia

Profil spoločnosti

Oblasť pôsobenia: Iné administratívne a podporné služby
Počet zamestnancov: 1000 a viac

Kontaktné údaje

Henkel Slovensko s.r.o.
Mlynské nivy 55
82109 Bratislava
https://www.henkel.sk/